Facebook considering business-to-consumer chat for WhatsApp

Category > OTHERS || Published on : Tuesday, May 19, 2015 || Views: 1048 || Facebook considering business-to-consumer chat for WhatsApp


San Francisco: Social networking giant Facebook is considering to let businesses interact with users of WhatsApp via live chats and alerts.

“We think that enabling that B2C [business-to-consumer] messaging has good business potential for us,” Facebook Chief Financial Officer David Wehner said on Monday at a tech conference in Boston. “As we learn those things, I think there’s going to be opportunities to bring some of those things to WhatsApp, but that’s more longer term.”

WhatsApp may use some functions that are being tested with Facebook Messenger, for example, business-to-consumer interaction that marketers could pay for, notes Bloomberg.

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